Multi-tenant AI customer support
Biz24 AI E-commerce SaaS Platform
Production-ready SaaS platform that lets each shop run a customizable LLM-powered support agent with RAG, persistent memory, multilingual responses, and real-time chat.
- Shop-scoped PDF/text ingestion, chunking, OpenAI-compatible embeddings, and Qdrant vector retrieval.
- Hybrid product search with PostgreSQL full-text search and Reciprocal Rank Fusion.
- Agent tools for product questions, orders, carts, checkout, cancellations, support escalation, Telegram, Facebook Messenger, and web chat.